Breeder of African Peacocks Specializing in Ngara Flametails

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06/2008

Jeff's Aquatic Life

Our Commitment To Your Privacy

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:

As part of the order process, the following information is collected from shoppers:

Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information

How That Information Is Used:

All information gathered is only for private use by Jeff's Aquatic Life and is never shared.

Our Commitment To The Security of Your Data is continually being worked on to protect all customer information using the best software and identity protection in the industry.



Contact Us

Jeff's Aquatic Life jeff@jeffsaquaticlife.com (805) 938-0417 Fax: (805) 354-5564

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About Fish Online

I received my order today. It is clear that your company strives for customer satisfaction. You need to be commended for that. I appreciated the updates on the status of my order. I will not hesitate to order from Jeff's Aquatic Life in the future.

Jacquelin Tuscaloosa AL

Your personalized service on my order was fantastic. I am branching out in my fish and aquarium choices, and your advice on product selection and use was very helpful. I will certainly come back to your site for my future aquarium needs!

Daniel Arlington VA

Received my Nu-Clear Modular Canister Filter promptly the other day. It's exactly what I was looking for and will do the job for many years to come. I'd like to Thank Jeff of Jeff's Aquatic Life for all his support and information regarding my off the wall questions, he even located a hard to find part for my application. Jeff's Aquatic Life is #1 in my Aquarium Bookmarks. Thkx Jeff...joe :)

Joe Chiefland FL

Hi Jeff, I can't speak highly enough for Jeff's Aquatic Life. Your business is special because you truly care about your customers and their aquatic life. Thank you for all your helpful advice. I especially appreciate you taking the time to send an illustrative photo of your inline filter. It was going above and beyond. Nemo passed this morning. Our poor Ranchu stopped eating on its own a couple of days ago. I guess he felt it was time. It is hard to say good-bye to an aquatic friend one has had for seven years. He was literally a handful. Can you see why our family called him our Gerber Baby Ranchu? J The tank and my heart are empty without him. The future fish our household acquires will most definitely benefit by your helpful advice. Thanks again. I look forward to continued business with Jeff’s Aquatic Life in the future. Keep up the great work!

Yours truly,

Jackie Tuscaloosa AL

Dear Jeff,

I received my order today; that's incredibly fast. I look forward to ordering more in the future. Best regards, Mike San Diego CA

Hey Jeff, I really appreciated your prompt shipping, I stumbled across your site by accident looking for the best price on the item I ordered. Well, not only did you have the best price out there, you are also located in CA, that means quick shipping for me. Thanks for communicating before and during my placing the order. Your live chat service is awesome! you definitely went in my bookmarks and your site is from now on my first checkpoint whenever I need something. Thanks,

Thilo Martinez,CA

Jeff's Aquatic Life has been sincerely the most helpful internet seller that I've had the pleasure to come across in quite a long time. His knowledge, can-do attitude and results all testify to his high ethic of customer service. While some sellers talk the talk... Jeff really walks the walk. I expect to be a long term customer of Jeffs and if you the reader have an inkling of sense... you will too. Thank-you again Jeff for your diligent help in getting my aquaponics systems up and running.

Sincerely, W. Bryant Johnson President JTC Consulting LLC

I just wanted to send in a note to thank Jeff in regards to his helping me find the right lighting for my tank. I have a custom, 60" tank in which I had been using standard, 48" light hoods from the local pet stores (i.e. Perfecto lights). I had initially gone onto http://www.jeffsaquaticlife.com/ to purchase a standard 48" T5 light fixture after one of my Perfecto light strips burned out (3rd one in 4 years). Thankfully, the light that I had chosen was out of stock. Jeff contacted me to get additional information regarding my tank setup and was able to design a retrofit lighting kit, including a moon light, for my tank for the same cost as the T5 fixture. He also helped me during the installation process to ensure that I had everything wired correctly! For the first time, light now reaches the corners of my tank.

Mike Hutcheson, VA

After contacting several places with no luck, I searched the internet and stumbled upon Jeff's Aquatic Life. Jeff you had the item I needed and it was in stock! I read the reviews which were highly impressive and decided to place an order. I had no idea that the customer service would be so outstanding! The communication re: my order was A++. The item arrived on time in perfect condition. I will order from you again. Thanks JEFF.

G. Howard, NV

“I received my Aqua Ultraviolet UV sterilizer and couldn’t be happier about my order. I especially want to thank Jeff, personally, for his customer service. A lot of companies can “talk the talk” – Jeff delivers. PayPal had an error with my account that Jeff called to my attention. I had ordered after hours Friday. Jeff was in e-mail contact with me over the weekend to get that resolved and delivery of my order to Colorado was faster than I had hoped for. Jeff was a pleasure to do business with and I will certainly be doing so, again. Thank you again, Jeff.

Best regards, Steve Galbraith, CO

Jeff no problem, using the light with two bulbs out, like I said if one goes out another also is out, but whoooo this light is nice, and this with two bulbs out.!!. The bulb is no big deal, not your fault new bulb was bad from maunfacturer this happens . Great service thank you so much for the fast shipment and super great price. Nice to actually talk with a supplier that knows his stuff, is a fellow hobbiest, and personal service. You answer the phone and are available. Feel free to share this e-mail with whom ever, fellow fish people need to know about you.

Thanks, Todd Schmadl, Wiscosnin Dells, Wiscosnin.

Great customer service!! Jeff truly seems to care about his customers. Transaction was quick and efficient. I would highly recommend Jeff’s Aquatics for all your aquarium needs. A+ Thanks for all your help Jeff, most appreciated.

Mark, Alberta Canada

Hey Jeff, I just wanted to give you big thanks for an exceptional experience!! I've been an aquarium hobbyist/enthusiast on and off for the past 13 years and recently decided to get back into it. In the past I've done everything from fresh to salt, fish to coral. This time around I wanted to do something that was both relatively simple to maintain and visually rewarding. I came across Jeff's Aquatic Life after surfing the net for a couple days. This was the first time I purchased fish online and I was a little timid as to what I could expect. Immediately after getting the overall pricing for the fish and shipping cost, my mind began to be placed at ease. Your pricing on the fish/shipping was hands down the cheapest that I've come across! When the fish arrived, they were larger than I expected and all 5 in fantastic shape!! To my amazement, they appeared not to endure even the slightest stress during their some 2,000 mile journey. In fact, within the first 30 minutes of being acclimated to their new home, they were already eating! Shipping was fast and the communication was even better!! Thanks again for a great experience!! I look forward to dealing with you in the very near future, have a great day!!!!

Sincerely, Jerry Wisser Michigan

Well, I got my T5 light today and would like to thank Jeff (Jeff's Aquatic Life) for the great shopping experience. Cross border shopping can be a bit of a pain with customs but Jeff looked after everything from his end and my package arrived with no problems. Even though the carrier managed to test the package to the limits my light came through unscathed (great pack job). Thanks for all your help

Mike, Calgary, Alberta, Canada